Smart Parking UK are operating the Westgate Carpark in Basildon.
The charging and fining system in operation has led to thousands of fines being issued despite people trying to do the right thing and pay the appropriate fee to park.
I am as fed up as everyone else is with the actions of the car park operator Smart Parking UK. The Westgate Cark Park in Basildon is one of the worst examples I have seen locally of blatant exploitation and heavy handedness by an organisation whose parking rules seem entirely constructed for exploitative financial gain.
It is totally wrong that Smart Parking UK charge their customers from the moment they enter the car park to the moment they leave without allowing a period of grace to return to their cars. This is unfair and discriminates against the elderly and disabled.
I will monitor the situation closely and call on Smart Parking UK to end their unfair practices which risk giving Westgate shopping centre a bad reputation.
Many of my constituents have joined a Facebook group which now has over three thousand members.